Privacy Policy

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for delivery, we imply that you consent to our collecting it and using it for that specific reason only. If we request your personal information for a secondary reason, such as marketing, we will ask for your explicit consent or provide you with the opportunity to opt out.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at support@loyaltothegym.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s secure data storage, databases, and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction. After that is complete, your purchase transaction information is deleted.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

SECTION 7 - COOKIES

We use cookies to improve your experience on our site. You can choose to disable cookies through your browser settings. Some cookies are necessary for our website to function properly.

SECTION 8 - ANALYTICS & TRACKING

We use analytics tools to collect non-personal data such as device type, browsing behavior, and geographic location to improve user experience and website performance.

SECTION 9 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow your minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon posting. If material changes are made, we will notify you so that you are aware of what information we collect and how it is used.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any questions, please contact our Privacy Compliance Officer at support@loyaltothegym.com.